Listed on this page are the answers to some of the more commonly asked questions about our services. Click on a question to reveal the answer, or contact us for more information.
How long does customs clearance take?
With our expert team, clearance is typically completed within 1–3 working days.
Do you handle perishable goods?
Yes, including cold room refrigeration and special handling for DGR goods.
Can you help with export documentation?
Absolutely. We prepare all required documents including Bills of Lading, IDF, permits, and invoices.
What documents are required for imports/exports?
– Shipping Instructions (AWB / B/L)
– Commercial Invoice
– IDF Certificate
– Certificate of Conformity (KEBS)
– Import/Export Permits
– Identification Documents
